Lifetime Warranty
Every RIGS RAMP includes a limited lifetime warranty. Here's how it works and how to ask for help.
What's covered
Your RIGS RAMP has a lifetime warranty against defects in materials. The warranty covers ramps used at home and ramps used in gyms and training facilities.
What isn't covered
Grip tape is a wear item. Grip tape wear, including peeling, lifting, coming off, or wearing smooth, isn't covered by the warranty. Replacement grip tape is sold separately. This only concerns warranty coverage: your RIGS RAMP still comes with its grip tape.
How to make a warranty claim
- Email info@rigsramp.com.
- Include your order details (your order number is easiest), a short description of the problem, and clear photos that show the issue.
- We review your claim and reply with the outcome and next steps.
How claims are assessed
Warranty eligibility is assessed using the information and photos you submit. If your claim is approved, we replace your ramp. Clear, well-lit photos help us review your claim quickly.
Shipping costs
For an approved claim, you pay to ship the defective ramp back to us, and we pay to ship your replacement. We'll send instructions and the return address with your approval.
Arrived damaged, or want to return it?
Damage in shipping is handled separately: we replace the ramp and cover the cost of returning the damaged one. Returns within 90 days of purchase are covered too. See Shipping & Returns.
